We want you to be satisfied with your order! Contact us at firstname.lastname@example.org with any issues.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Customers are responsible for the return shipping charges.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at email@example.com
You will be responsible for paying for your own shipping costs for returning your item unless the item was defective/damaged. A trackable shipping service is recommended. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.